We build
online dispute resolution
systems
Businesses and organizations around the world resolve problems quickly and effectively with ODR.com.
And so can you.
OUR SOLUTIONS
Fit the forum to the fuss
The ODR.com platform can be completely customized to meet the needs of your users, leveraging powerful resolution tools backed by world-class case management and reporting.
Diagnosis
Identify case types and route problems toward solutions
Negotiation
Enable users to resolve problems through direct communication
Mediation
Get help from impartial experts in achieving resolution
Evaluation
Build streamlined arbitration flows for quick and efficient decisions
Case Management
Scalable, tested tools for managing large case volumes
Accessibility
All ODR.com functionality is optimized for mobile devices
We are global leaders in online dispute resolution
YEARS IN BUSINESS
PLATFORMS BUILT
CASES RESOLVED
WHY CHOOSE US
We take your satisfaction personally
We aren’t satisfied until our clients are satisfied. That’s why our #1 source of new clients is recommendations from current clients.
- Client Satisfaction 92%
- Platform Exceeded Expectations 86%
- Would Recommend to Others 96%
- Would Purchase Again 90%
PRICING PLANS
Choose the plan that fits your case volume
If you select one of our off-the-shelf preconfigured systems (e.g. mediation, arbitration, ombuds, or ecommerce)
you can be up and running in days at a flat rate subscription price.
Starter
- Ideal for small organizations (fewer than 250 cases/year)
Business
- Perfect for growing businesses (250 to 500 cases/year)
Enterprise
- For organizations hitting scale (500 to 1000 cases/year)
FAQ
Got questions? We’ve got answers.
Reach out to us – we’d love to learn more about your needs.
How long does it take to launch an ODR.com system?
If you’re looking to use one of our preconfigured negotiation, mediation, or arbitration systems without integration, you can be live in a few weeks.
What kind of cases can be resolved with ODR?
ODR was originally created to resolve ecommerce disputes over goods and services, but now ODR is used to resolve many different kinds of issues, including family, workplace, debt, property, insurance, health, and civil cases.
Can you integrate with other platforms, and import legacy data?
The ODR.com platform comes with a fully documented API, which facilitates integration with other standards-compliant systems, as well as tools to smoothly import legacy data from legacy case management systems.
Our customers
TESTIMONIALS
What the experts say
Don’t take our word for it – read what our
clients and partners think about us.
BLOG
Check out our latest news
ODR.com Ends Private Beta, Now Open to the Public
FOR IMMEDIATE RELEASE From Mediate.com Release Date: May 5, 2022 Mediate.com Announces the Public Launch of its New Online Dispute Resolution Platform, ODR.com This new platform combines the functionality of CaseloadManager.com...
ODR.com Presents at ODR2022 Conference in Dublin, Ireland
The ODR.com team presented two sessions at the 2022 Online Dispute Resolution Forum meeting held at University College Dublin (UCD) in Dublin, Ireland. Clare Fowler, ODR.com's Vice President of Customer Success, presented on Mental Health and ODR. Here are a few of...
ODR.com Delivers ODR Training in Colombia
On April 28-29, 2022 ODR.com CEO Colin Rule delivered an intensive course entitled "ODR: State of the Art" at Externado University in Bogota, Colombia. Twenty students attended the training, completing simulations in text-based, audio-based, video-based, and...
ABOUT THE RIS NETWORK
ODR.com is a sibling site to Mediate.com, Arbitrate.com, and Ombuds.org. These sites, all managed by Resourceful Internet Solutions (RIS), support the work of tens of thousands of dispute resolvers around the world.
© 2022 Resourceful Internet Solutions, Inc.