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We build 
online dispute resolution
systems

Businesses and organizations around the world resolve problems quickly and effectively with ODR.com.

And so can you.

OUR SOLUTIONS

Fit the forum to the fuss

The ODR.com platform can be completely customized to meet the needs of your users, leveraging powerful resolution tools backed by world-class case management and reporting.

Diagnosis

Identify case types and route problems toward solutions

Negotiation

Enable users to resolve problems through direct communication

Mediation

Get help from impartial experts in achieving resolution

Evaluation

Build streamlined arbitration flows for quick and efficient decisions

Case Management

Scalable, tested tools for managing large case volumes

Accessibility

All ODR.com functionality is optimized for mobile devices

We are global leaders in online dispute resolution

YEARS IN BUSINESS

PLATFORMS BUILT

CASES RESOLVED

WHY CHOOSE US

We take your satisfaction personally

We aren’t satisfied until our clients are satisfied. That’s why our #1 source of new clients is recommendations from current clients.

  • Client Satisfaction 92% 92%
  • Platform Exceeded Expectations 86% 86%
  • Would Recommend to Others 96% 96%
  • Would Purchase Again 90% 90%

PRICING PLANS

Choose the plan that fits your case volume

If you select one of our off-the-shelf preconfigured systems (e.g. mediation, arbitration, ombuds, or ecommerce)
you can be up and running in days at a flat rate subscription price.

FAQ

Got questions? We’ve got answers.

Reach out to us – we’d love to learn more about your needs. 

How long does it take to launch an ODR.com system?

If you’re looking to use one of our preconfigured negotiation, mediation, or arbitration systems without integration, you can be live in a few weeks.

What kind of cases can be resolved with ODR?

ODR was originally created to resolve ecommerce disputes over goods and services, but now ODR is used to resolve many different kinds of issues, including family, workplace, debt, property, insurance, health, and civil cases.

Can you integrate with other platforms, and import legacy data?

The ODR.com platform comes with a fully documented API, which facilitates integration with other standards-compliant systems, as well as tools to smoothly import legacy data from legacy case management systems.

Our customers

TESTIMONIALS

What the experts say

Don’t take our word for it – read what our
clients and partners think about us.

I always check whether ODR platforms provide users with CEET (convenience, expertise, experience, and trust) and ODR.com scores highly on all of them. Colin and Chittu are ODR pioneers, and as dispute volumes grow alongside the growth of the internet, ODR.com will lead in innovating solutions.

 

Professor Ethan Katsh, UMass-Amherst

Not many ODR system designers can say they have been working with technology and dispute resolution for a quarter of a century, but the team behind ODR.com can make that claim.  Their work has been and is currently on the cutting edge of development in ODR, and I believe there is no better source for a comprehensive ODR platform.

 

Daniel Rainey, Chair, IMI ODR Task Force

When I discovered the fascinating world of online dispute resolution in the  last century, Chittu and Colin were already experts in this challenging field. Because of their expertise, ODR.com is certain to be an example of innovation and common sense to help build peace in the digital age.

Alberto Elisavetsky, CEO, ODR Latinoamerica

New Slide

From early innovations two decades ago to today, ODR experts Colin Rule and Chittu Nagarajan’s impact has been worldwide and their collaborations continue to deliver ODR services at the cutting edge.

Prof. Leah Wing, Co-Director, NCTDR

New Slide

Over the last 25 years Colin and Chittu have acquired invaluable knowledge and experience in designing platforms for dispute resolution and ensuring they succeed. Colin and Chittu leveraged all of that experince in launching their new platform, ODR.com, which will further assist the world in resolving its disputes.

Mirèze Phillippe, Co-Founder, ArbitralWomen

New Slide

Colin and Chittu are the dream team of ODR! ODR.com is poised to lead the way in providing dispute settlement and resolutions on the internet.

 

Prof. Amy Schmitz, Ohio State University

BLOG

Check out our latest news

ODR.com Ends Private Beta, Now Open to the Public

ODR.com Ends Private Beta, Now Open to the Public

FOR IMMEDIATE RELEASE From Mediate.com Release Date: May 5, 2022 Mediate.com Announces the Public Launch of its New Online Dispute Resolution Platform, ODR.com This new platform combines the functionality of CaseloadManager.com...

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ODR.com Presents at ODR2022 Conference in Dublin, Ireland

ODR.com Presents at ODR2022 Conference in Dublin, Ireland

The ODR.com team presented two sessions at the 2022 Online Dispute Resolution Forum meeting held at University College Dublin (UCD) in Dublin, Ireland.   Clare Fowler, ODR.com's Vice President of Customer Success, presented on Mental Health and ODR.  Here are a few of...

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ODR.com Delivers ODR Training in Colombia

ODR.com Delivers ODR Training in Colombia

On April 28-29, 2022 ODR.com CEO Colin Rule delivered an intensive course entitled "ODR: State of the Art" at Externado University in Bogota, Colombia. Twenty students attended the training, completing simulations in text-based, audio-based, video-based, and...

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ABOUT THE RIS NETWORK

ODR.com is a sibling site to Mediate.com, Arbitrate.com, and Ombuds.org. These sites, all managed by Resourceful Internet Solutions (RIS), support the work of tens of thousands of dispute resolvers around the world.

CONTACT


ADDRESS

1292 High St. #1015
Eugene, OR 97401

PHONE / EMAIL

(541) 345-1629
 contact@odr.com

© 2022 Resourceful Internet Solutions, Inc.