online dispute resolution
Businesses and organizations around the world resolve problems quickly and effectively with ODR.com.
And so can you.
Fit the forum to the fuss
The ODR.com platform can be completely customized to meet the needs of your users, leveraging powerful resolution tools backed by world-class case management and reporting.
Identify case types and route problems toward solutions
Enable users to resolve problems through direct communication
Get help from impartial experts in achieving resolution
Build streamlined arbitration flows for quick and efficient decisions
Scalable, tested tools for managing large case volumes
All ODR.com functionality is optimized for mobile devices
We are global leaders in online dispute resolution
YEARS IN BUSINESS
WHY CHOOSE US
We take your satisfaction personally
We aren’t satisfied until our clients are satisfied. That’s why our #1 source of new clients is recommendations from current clients.
- Client Satisfaction 92% 92%
- Platform Exceeded Expectations 86% 86%
- Would Recommend to Others 96% 96%
- Would Purchase Again 90% 90%
Choose the plan that fits your case volume
If you select one of our off-the-shelf preconfigured systems (e.g. mediation, arbitration, ombuds, or ecommerce)
you can be up and running in days at a flat rate subscription price.
- Ideal for small organizations (fewer than 250 cases/year)
- Perfect for growing businesses (250 to 500 cases/year)
- For organizations hitting scale (500 to 1000 cases/year)
Got questions? We’ve got answers.
Reach out to us – we’d love to learn more about your needs.
How long does it take to launch an ODR.com system?
If you’re looking to use one of our preconfigured negotiation, mediation, or arbitration systems without integration, you can be live in a few weeks.
What kind of cases can be resolved with ODR?
ODR was originally created to resolve ecommerce disputes over goods and services, but now ODR is used to resolve many different kinds of issues, including family, workplace, debt, property, insurance, health, and civil cases.
Can you integrate with other platforms, and import legacy data?
The ODR.com platform comes with a fully documented API, which facilitates integration with other standards-compliant systems, as well as tools to smoothly import legacy data from legacy case management systems.
What the experts say
Don’t take our word for it – read what our
clients and partners think about us.
I always check whether ODR platforms provide users with CEET (convenience, expertise, experience, and trust) and ODR.com scores highly on all of them. Colin and Chittu are ODR pioneers, and as dispute volumes grow alongside the growth of the internet, ODR.com will lead in innovating solutions.
Professor Ethan Katsh, UMass-Amherst
Not many ODR system designers can say they have been working with technology and dispute resolution for a quarter of a century, but the team behind ODR.com can make that claim. Their work has been and is currently on the cutting edge of development in ODR, and I believe there is no better source for a comprehensive ODR platform.
Daniel Rainey, Chair, IMI ODR Task Force
When I discovered the fascinating world of online dispute resolution in the last century, Chittu and Colin were already experts in this challenging field. Because of their expertise, ODR.com is certain to be an example of innovation and common sense to help build peace in the digital age.
Alberto Elisavetsky, CEO, ODR Latinoamerica
From early innovations two decades ago to today, ODR experts Colin Rule and Chittu Nagarajan’s impact has been worldwide and their collaborations continue to deliver ODR services at the cutting edge.
Prof. Leah Wing, Co-Director, NCTDR
Over the last 25 years Colin and Chittu have acquired invaluable knowledge and experience in designing platforms for dispute resolution and ensuring they succeed. Colin and Chittu leveraged all of that experince in launching their new platform, ODR.com, which will further assist the world in resolving its disputes.
Mirèze Phillippe, Co-Founder, ArbitralWomen
Colin and Chittu are the dream team of ODR! ODR.com is poised to lead the way in providing dispute settlement and resolutions on the internet.
Prof. Amy Schmitz, Ohio State University
Check out our latest news
ODR.com offers first ODR Masterclass Jan-Feb 2023
ODR.com's CEO Colin Rule recently offered the first ODR Masterclass through MediateUniversity.com. This five-week intensive course covered the basics of online dispute resolution (ODR). Students were provided a roadmap to kick start their ODR business,...
ODR.com presents at APEC ODR Meeting in Tokyo
ODR.com's CEO Colin Rule recently participated in an APEC Workshop on Enhancing Implementation of Online Dispute Resolution (ODR) through the APEC ODR Collaborative Framework and other fora, held at the Japan International Dispute Resolution Center in Tokyo, Japan on...
ODR.com Presents at CMBA Mediation Congress in Rio
ODR.com's CEO Colin Rule delivered a keynote address at the fourth International Congress on Mediation at the CBMA office in Rio De Janiero, Brazil November 11-12, 2022. From the post-event announcement shared by CBMA: "O nosso IV Congresso Internacional de Mediação...
ABOUT THE RIS NETWORK
ODR.com is a sibling site to Mediate.com, Arbitrate.com, and Ombuds.org. These sites, all managed by Resourceful Internet Solutions (RIS), support the work of tens of thousands of dispute resolvers around the world.
© 2023 Resourceful Internet Solutions, Inc.