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Solutions

One Platform. Every Kind of Dispute.

ODR.com is the resolutions company — Our platform adapts to your organization, so you can resolve disputes the way that works best for the people you serve.

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Traffic & Parking

Resolve Traffic & Parking Disputes Online

ODR.com gives traffic and parking courts a fully online pathway to resolve citations — reducing courthouse visits, cutting backlogs, and improving compliance rates. Defendants get a fair, transparent process from any device, 24/7.

  • Online negotiation for payment plans, fine reductions, and plea agreements
  • Automated compliance tracking with real-time court record updates
  • Seamless escalation to in-person hearing when needed
Explore Traffic Solutions
Resolution FlowTraffic & Parking
1
Eligibility & Intake
Defendant enters citation number; system verifies eligibility for online resolution and collects initial response.
2
Online Negotiation
Defendant and court exchange offers asynchronously — payment plans, fine reductions, or dismissal options.
3
Resolution or Escalation
Accepted offer documented automatically. Unresolved disputes escalate to a hearing officer or live proceeding.
4
Compliance & Closeout
Payment processed, dispute closed, court record updated — no clerk intervention required.
Family

ODR for Divorce & Family Separation

ODR.com's family platform helps couples resolve divorce and separation disputes efficiently — addressing parenting, property, and financial matters through an intuitive, guided process that reduces court bottlenecks.

  • Safety screening and eligibility triage built into intake
  • Guided negotiation with AI-suggested options and mediator support
  • Automatic drafting of parenting plans and separation agreements
Explore Family Solutions
Resolution FlowFamily
1
Eligibility & Triage
Both parties screened for safety concerns, power imbalances, and eligibility for the self-directed online pathway.
2
Guided Negotiation
Parties work through parenting, property, and support issues with AI-suggested options and optional mediator support.
3
Plan Drafting
Agreed terms compiled into a formal parenting plan and/or separation agreement ready for court filing.
4
Judicial Review
Finalized agreement submitted directly into the court management system for judicial review and order entry.
Mediation

Structured Online Mediation for Any Dispute Type

ODR.com connects disputing parties with skilled neutrals in a secure, structured online environment — reducing time to resolution and enabling mediators to manage higher volumes with full documentation built in.

  • Video, audio, and text-based mediation with private caucus rooms
  • Pre-mediation preparation with secure document exchange
  • Binding settlement agreements with e-signatures and archiving
Explore Mediation Solutions
Resolution FlowMediation
1
Intake & Mediator Assignment
Parties submit dispute; platform matches and assigns a qualified neutral based on type and availability.
2
Pre-Mediation Preparation
Parties exchange position statements and documents in private online workspaces before the joint session.
3
Facilitated Negotiation
Mediator conducts joint and private sessions via video or async messaging to help parties reach agreement.
4
Agreement & Documentation
Reached terms captured in a binding settlement agreement with e-signatures and automatic record archiving.
Arbitration

Efficient Online Arbitration with Binding Outcomes

ODR.com delivers a full arbitration workflow online — from panel selection through evidentiary submissions to final award — giving organizations a faster, lower-cost alternative to litigation with enforceable results.

  • Structured evidence submission with exhibit management
  • Video hearings with full transcription support
  • Enforceable awards under applicable arbitration statutes
Explore Arbitration Solutions
Resolution FlowArbitration
1
Claim Filing & Arbitrator Selection
Claimant files demand; parties select or are assigned an arbitrator or panel from a qualified roster.
2
Evidence & Submissions
Both sides submit briefs, supporting documents, and witness statements through secure online workspaces.
3
Hearing
Arbitrator conducts the hearing via video conference or asynchronous review, with full transcription support.
4
Award & Enforcement
Final award issued, documented, and delivered — enforceable under applicable arbitration statutes.
Ombuds

Confidential Ombuds Services, Delivered Online

ODR.com gives organizations a trusted, confidential channel for employees, students, or constituents to raise concerns — with structured pathways for informal resolution, coaching, and institutional reporting without breaching confidentiality.

  • Anonymous-capable intake with no formal record at initial stage
  • Secure messaging and video for ombuds consultations
  • Aggregate, non-identifying data for institutional trend reporting
Explore Ombuds Solutions
Resolution FlowOmbuds
1
Confidential Intake
Visitor raises a concern through a private, anonymous-capable intake form — no formal record created at this stage.
2
Ombuds Consultation
Visitor meets with a trained ombuds practitioner via secure messaging or video to explore options and next steps.
3
Informal Resolution
Ombuds facilitates coaching, shuttle diplomacy, or facilitated conversation to address the concern informally.
4
Referral & Reporting
If unresolved, visitor referred to formal channels. Aggregate non-identifying data informs institutional reporting.
The Platform

Powerful tools that adapt to every dispute type

Every ODR.com implementation is built on the same proven platform — the tools and capabilities that have resolved over 1.1 billion disputes worldwide.

Negotiation Engine

Structured, asynchronous offer exchange that helps parties find common ground without scheduling a meeting.

Mediation Tools

Video, audio, and text-based mediation with shared workspaces, private caucus rooms, and document exchange.

Arbitration Platform

End-to-end arbitration with structured evidence submission, virtual hearings, and award issuance.

Intake & Triage

Smart intake forms that route disputes to the right process, collect the right information, and screen for eligibility.

Analytics & Reporting

Real-time dashboards showing resolution rates, cycle times, satisfaction scores, and systemic trends.

Security & Compliance

Enterprise-grade encryption, role-based access, full audit trails, and compliance with institutional standards.

The Resolutions Company™

See how ODR.com works in your world

Tell us about the disputes you handle and we'll show you exactly how the platform adapts to your needs.

ABOUT THE RIS NETWORK

ODR.com is a sibling site to Mediate.com, Arbitrate.com, and Ombuds.org. These sites, all managed by Resourceful Internet Solutions (RIS), support the work of tens of thousands of dispute resolvers around the world.

CONTACT


ADDRESS

1292 High St. #1015
Eugene, OR 97401

PHONE / EMAIL

(541) 345-1629
 contact@odr.com

© 2023 Resourceful Internet Solutions, Inc.