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Better outcomes start with a platform designed for how you work

Every organization works differently — ODR.com is fully configurable for courts, mediation practices, ombuds offices, government agencies, and businesses.

Updated April 2026
A professional managing dispute resolution from his office

Ready when you are

ODR.com is fully configurable for any workflow. Whether you're a court, a mediation practice, an ombuds office, or a government agency — you choose the modules that match how you work. Our team handles the rest.

1

Choose

Select the modules that fit your organization and dispute type. Workflows, rules, templates, and branding are ready out of the box.

2

Connect

Our team handles integration with your existing systems and ensures a seamless transition — no disruption to your operations.

3

Resolve

Gain full visibility into every interaction — real-time reporting, efficiency metrics, and audit trails that keep your organization accountable and informed.

Better outcomes for every organization

Courts clear backlogs. Mediators reach more people. Ombuds offices give people a safe place to be heard. See how organizations like yours are achieving better outcomes.

Traffic & Parking

Defendants resolve citations online, 24/7 — no courthouse visit required. Courts reduce backlogs while giving citizens a fair, transparent process from any device.

Explore Traffic & Parking

Divorce & Family

Families reach agreements on their own timeline, with structured support at every step. The platform handles parenting plans, property division, and support arrangements — reducing conflict and court dependence.

Explore Family

Mediation

Mediators manage higher volumes without losing the human connection that defines their practice. Structured exchanges and scheduling tools let you focus on what matters — the people in the room.

Contact us

Arbitration

From filing through award, the platform manages the entire arbitration lifecycle — evidence submission, scheduling, deliberation, and enforceable decisions — faster and at lower cost than traditional proceedings.

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Ombuds

Students and employees raise concerns through a confidential, impartial platform — with structured intake, informal resolution pathways, and institutional reporting that preserves trust.

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Your toughest questions, answered

Integration, configurability, and compliance — the details your IT, legal, and procurement teams need before the first call.

Will it fit our existing systems?

  • REST API for case management integration (Tyler, Thomson Reuters, Odyssey, and custom systems)
  • Single sign-on via SAML 2.0 and OAuth
  • Payment processor integration for fines, fees, and settlements
  • Bulk data import from legacy platforms with field mapping
  • Webhooks for real-time event notifications

Can we control how it works?

  • Fully configurable resolution workflows with conditional logic
  • Custom communication templates and automated notifications
  • Escalation rules, deadlines, and reminder sequences
  • White-label branding with your logo, colors, and domain
  • Role-based permissions for administrators, neutrals, and participants

What about compliance?

  • SOC 2 Type II certified infrastructure
  • WCAG 2.1 AA accessible — ADA-compliant participant experience
  • 50+ language support with professional translation
  • Multi-region data residency (US, EU, APAC)
  • Complete audit trail for every action, communication, and decision

Trusted by the people who shaped online dispute resolution

ODR.com scores highly on convenience, expertise, experience, and trust. As dispute volumes grow alongside the growth of the internet, ODR.com is leading the way in innovative solutions.
Professor Ethan Katsh
Professor Ethan Katsh
UMass-Amherst · Father of Online Dispute Resolution
From early innovations two decades ago to today, the experts behind ODR.com have had an impact that has been worldwide, and their collaborations continue to deliver ODR services at the cutting edge.
Professor Leah Wing
Professor Leah Wing
Co-Director, National Center for Technology & Dispute Resolution
With a quarter century of experience in technology and dispute resolution, the team behind ODR.com is unmatched. I believe there is no better source for a comprehensive ODR platform.
Daniel Rainey
Daniel Rainey
Chair, IMI ODR Task Force

Better outcomes for the people you serve

Join the courts, mediators, agencies, universities, and businesses already transforming how they handle disputes.