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Your clerks shouldn't spend hours processing $50 tickets

Many traffic courts still require defendants to appear in person for minor citations, creating backlogs, no-shows, and unnecessary burden on court staff and the public. ODR.com connects to your existing case management system and gives defendants a fully online pathway to resolve violations — so your staff can focus on cases that actually need human attention.

Contact a Resolutions Specialist
Court administrator using ODR.com to manage traffic cases
Updated April 2026

Less burden on staff. Better service for citizens.

ODR.com handles the administrative weight so your court can focus on the work that requires human judgment.

Automate ticket processing and resolutions

Reduce staff burnout and frustration while improving accuracy. Routine citations are processed, documented, and closed without clerk intervention.

Integrate seamlessly with existing systems

Stay in full command with zero disruption. ODR.com connects with your existing case management system — no rip-and-replace required.

Clear backlogs efficiently

Accelerate justice, improve response times, and restore order to caseloads. Online resolution clears routine matters so contested cases get the attention they deserve.

Automate notifications and reminders

Keep citizens informed while reducing unnecessary inquiries. Automated status updates, payment reminders, and confirmations eliminate phone calls and walk-ins.

Outcomes that speak for themselves

Courts using ODR.com for traffic and parking cases see measurable improvements in efficiency, compliance, and access to justice.

Backed by the American Arbitration Association (AAA), ODR.com is purpose-built for traffic and parking court resolution. Every feature reflects decades of real-world experience in dispute resolution — from the architects who built eBay and PayPal's systems to the courts we serve today.

24/7
Access from any device
100%
Automated record updates
50+
Languages supported

Michigan courts: Clearing backlogs faster with ODR.com

ODR.com is working with Michigan courts to cut through administrative bottlenecks, accelerate resolutions, and deliver faster service to communities — integrating directly with the case management systems courts already rely on, with no disruption to existing workflows.

ODR.com puts courts back in control. It streamlines case management while expanding access to justice. Michigan courts are seeing real results — greater efficiency, faster resolutions, and better service to citizens.
Bridget McCormack
Bridget McCormack
Former Chief Justice, Michigan Supreme Court · CEO, AAA-ICDR

Every defendant deserves a fair process

Online doesn't mean impersonal. ODR.com ensures that every participant — regardless of language, ability, or access to technology — can navigate the process with confidence.

Language Access

50+ languages supported. Defendants interact in their preferred language from start to finish.

ADA Compliant

WCAG 2.1 AA accessible. Screen readers, keyboard navigation, and high-contrast modes fully supported.

Lowering the Digital Divide

Works on any device with a browser. No app downloads, no accounts to create, no special hardware.

About ODR.com for traffic & parking courts

ODR.com gives traffic and parking courts a fully online pathway to resolve citations — reducing courthouse visits, cutting backlogs, and improving compliance rates. The platform integrates directly with the court's existing case management system through flexible APIs, so courts can go live without replacing the infrastructure they already rely on. In Michigan, ODR.com connects with JIS/JDW, SOS, ITAC, and CLEMIS. Built by the architects of eBay and PayPal's resolution systems and backed by the American Arbitration Association (AAA), ODR.com is purpose-built for courts that need to resolve high-volume citation workloads alongside their current case management system — not instead of it.

25+
Years building ODR
50+
Languages supported
24/7
Defendant access

Common questions from courts

Defendants enter their citation number on a court-branded portal. The system verifies eligibility and presents resolution options — pay the fine, request a payment plan, request a reduction, or contest. Routine resolutions are processed automatically. Contested cases escalate to a hearing officer. The entire process is documented and the court record is updated without clerk intervention.
Yes. ODR.com integrates with existing case management systems, payment processors, and identity verification services through flexible APIs. In Michigan, for example, the platform connects directly with JIS/JDW, SOS, ITAC, and CLEMIS. Courts can go live without replacing existing infrastructure or disrupting current workflows.
ODR.com offers preconfigured traffic and parking systems that can be deployed quickly, as well as custom integrations with existing case management systems. Our team handles setup and training, working alongside your staff to ensure a smooth launch.

See how traffic courts are resolving citations online

Talk to a resolutions specialist and we'll walk you through how ODR.com works for your court — with your systems, your violation types, and your workflows.